We understand that your privacy is not something to be taken lightly. At mamibet, protecting your personal data is our priority — not just a legal obligation.
Policy Summary: Mamibet collects your personal data solely for the purposes of platform operations, account security, legal compliance, and improving user experience. We do not sell your data to any third party for marketing purposes. Your privacy is our foremost responsibility.
Welcome to the mamibet Privacy Policy. This document explains in detail how mamibet ("we", "Platform") collects, processes, stores, and protects your personal data ("User", "Member") when you use our website and services at mamibet.run.
This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and adopted international data protection standards. By registering for or using the mamibet platform, you agree to the data collection and usage practices described in this document.
The scope of this policy covers: All your interactions with mamibet.run, the mamibet mobile app, customer support services, financial transactions, and marketing communications (where you have given consent).
We take a transparent and responsible approach to data management. Whenever we make significant changes to this Privacy Policy, you will be notified via your registered email or a prominent in-platform notice at least 7 days before the changes take effect.
Mamibet collects your personal data through several means — directly from you during the registration process and platform use, as well as automatically through industry-standard tracking technologies.
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, gender, national ID / passport number | Account registration, KYC process |
| Contact Data | Email address, mobile number, residential address | Account registration, profile updates |
| Financial Data | Bank account number, account holder name, deposit and withdrawal transaction history | Deposit / withdrawal process |
| Technical Data | IP address, device type, web browser, operating system, screen resolution | Automatically via cookies and system logs |
| Usage Data | Games played, session duration, login frequency, wagering records | Automatically during platform use |
| Communications Data | Customer support conversation records, complaints, feedback | Live chat, support email |
Important Note: We will never request sensitive information such as your ATM PIN, bank account password, or OTP code through any communication channel. If anyone claims to be a mamibet representative and asks for such information, please report it to our support team immediately.
Mamibet only uses your personal data for purposes that are legitimate, necessary, and directly related to the provision of our platform services. Below are the primary purposes for which your data is used, along with the legal basis for each:
Mamibet will not use your personal data for any other purpose without first obtaining your consent or without a lawful legal basis.
The security of your personal data is at the core of mamibet's operations. We continuously invest in industry-grade security infrastructure to ensure your data remains protected against all digital threats.
Data Retention Period: Active account data is retained for the duration of your membership. Following account closure, essential data is kept for 5 years to meet Malaysia's financial and tax legal compliance requirements. Data that is no longer needed is securely deleted using certified data destruction methods.
Mamibet does not sell, rent, or trade your personal data to any third party. However, there are certain situations where we need to share your data with trusted parties to enable the platform to operate smoothly and comply with applicable laws:
All third parties that receive your data are required to comply with data protection standards as stringent as those we apply internally. They are only permitted to process your data for agreed purposes and may not use it for any other purpose.
Cross-Border Data Transfers: If your data needs to be transferred outside Malaysia for technical processing purposes, such transfers are only made to countries with adequate data protection standards or through appropriate contractual protection mechanisms.
Mamibet uses cookies and similar tracking technologies to enhance your experience on our platform, understand how users interact with our website, and deliver relevant content. The use of cookies is an industry standard and poses no risk to your device or privacy when properly managed.
You can manage your cookie settings through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the mamibet platform.
Under Malaysia's Personal Data Protection Act 2010 and globally recognised privacy principles, you have the following rights regarding your personal data held by mamibet:
Mamibet is an online entertainment platform that intended for individuals aged 18 and above only. We take child protection extremely seriously and maintain a zero-tolerance policy against the use of our platform by minors.
Reminder: If you become aware that a minor has accessed our platform, please contact us immediately at [email protected]. We will take prompt action to address the situation responsibly.
Mamibet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or improvements to our platform services.
Your responsibilities: We encourage you to review this Privacy Policy page periodically. Should you disagree with any amendments, you have the right to close your account by contacting our support team.
If you have any questions, concerns, or wish to exercise your privacy rights, the mamibet data protection team is available to assist you at any time.
Response time: We are committed to responding to all privacy-related enquiries within 3 working days and resolving official data rights requests within 30 days from the date of receipt of the complete request.
As a mamibet member, you have full rights to control your personal data. We ensure every one of these rights can be exercised with ease and without unnecessary barriers.
You have the right to request a copy of all personal data we hold about you at any time. We will provide a full report within 14 working days.
If your personal data is inaccurate or outdated, you have the right to request a correction or update. We will process such requests within 7 working days.
You may request the deletion of your personal data under certain circumstances, subject to applicable legal data retention obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time, and we will cease such processing immediately.
You have the right to receive your personal data in a structured, machine-readable format and to transfer it to another data controller at your discretion.
Under certain circumstances, you may request that we temporarily restrict the processing of your data — for example, while you are disputing the accuracy of that data.
To exercise any of the above rights, contact our team via Live Chat or email [email protected]
We do not merely comply with privacy laws — we go beyond the minimum standard to ensure your data is protected in the best way possible.
Every bit of data you send to and from the mamibet platform is protected with 256-bit SSL/TLS encryption — the same security technology used by major banks worldwide. Your data never travels unprotected.
Access to members' personal data is governed by a strict role-based access control (RBAC) system. Only staff who specifically need access to perform their duties are permitted to view your data — and all access is comprehensively logged.
Mamibet's cybersecurity system operates around the clock, monitoring for any suspicious activity, intrusion attempts, or abnormal data access. Any threat is identified and addressed before it can impact your data.
Mamibet's Privacy Policy and data processing practices are drafted and periodically updated to ensure full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.
Mamibet undergoes regular penetration testing and independent security audits conducted by accredited third-party cybersecurity firms. This ensures our defence systems are maintained at the highest level at all times.
This is mamibet's absolute commitment — we have never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data is used solely to serve you.
Your personal data is protected with the highest security technology. Register now and enjoy a safe, enjoyable, and responsible online entertainment experience with mamibet — a platform trusted by hundreds of thousands of members across Malaysia.